Home » Terms and Conditions
IDENTITY
This webshop www.j-and-s-packaging.com is owned by J&S Packaging
Registered office:
J&S Packaging
Grotenbergestraat 143 bus 2
9620 Zottegem
Tel.: +32 (0)68 84 38 74
Fax: +32 (0)68 84 38 81
info@j-and-s-packaging.com
Company number: BE 0453.529.834
DISCLAIMER
The following applies to this website. By using the website, you agree to this disclaimer.
J&S Packaging frequently updates the content of the website and regularily refreshes the website. Despite these efforts, it is possible that certain content on this website is incomplete or outdated. We provide no guarantee whatsoever regarding the accuracy or completeness of the information consulted on this website.
J&S Packaging offers no guarantee regarding the security of the website and therefore cannot be held liable for any damage suffered directly or indirectly through the use of our website.
J&S Packaging is not responsible for the web pages of third parties to which reference is made.
We provide information on our website without any guarantee or warranty. No rights can be derived from the information on our website in any way.
J&S Packaging may change or terminate the website at its own discretion and at any time. J&S Packaging cannot be held liable for the consequences of changes to its website or its termination. The user is solely responsible for the use of all information provided on our website.
Applicable law and competent courts: disputes arising from the use of this website that cannot be settled amicably between the parties shall be governed by Belgian law and shall be submitted to the courts of Tournai, Belgium.
SCOPE
Our terms and conditions of sale apply to every offer from J&S Packaging to you as a customer. To place an order on our webshop, you must be at least 18 years old. If you are not 18, we ask you to have the order placed by your parents or legal guardian. If we notice that an order has been placed by a minor, we may refuse this order.
If, in addition to these terms and conditions of sale, additional special conditions also apply, the above also applies to those special conditions. Should our terms and conditions of sale conflict with those special conditions, you as a consumer can always rely on the text that is most favorable to you.
You expressly agree to the terms and conditions of sale from the moment you use our website. Our terms and conditions of sale are always available via the website.
We always describe as completely and accurately as possible what we are selling to you and how the ordering process will proceed. In any case, the description is sufficiently detailed to allow you to make a proper assessment.
ONLINE OFFER AND ORDERS
J&S Packaging endeavors to provide the relevant information as clearly and correctly as possible at all times. If our product description contains errors, we shall not be held responsible for them. J&S Packaging will correct these inaccuracies as quickly as possible and take back the goods.
If an offer has only a limited period of validity or is subject to certain conditions, we explicitly state this in our offer.
If a product turns out to be unavailable upon delivery, J&S Packaging cannot be held responsible, nor for any resulting damage. You as a customer will be informed as soon as possible. In this case, you may cancel your order in full or in part. The refund will be processed as soon as possible to the account with which the order was originally paid.
Depending on availability, an order may be split into multiple orders at no extra cost. This information will be communicated to you as a customer via email upon confirmation of the first part.
Your order is complete and the agreement between us is final as soon as we have received your payment transaction. We accept Visa, MasterCard, Maestro, and Bancontact. If the issuer of your card refuses to agree to your payment to us, we cannot be held responsible for delays in delivery and/or non-delivery of your order. Orders without a valid payment in the name of the registered cardholder will not be accepted or processed. Unless you have chosen to pay by invoice after delivery.
To purchase a product, add the item in the desired quantity to your shopping cart. If you are satisfied with the selected items, you can proceed to the ordering process. If you are already registered as a customer on our website, simply enter your email address and password. If you have not yet registered, enter your contact details. Next, specify the desired collection time at our store. In the final step, you confirm our terms and conditions of sale. Once you have completed these steps, your purchase is final.
PRICES
Our prices are exclusive of all taxes, VAT, duties, and services (unless otherwise stated). You will therefore never be faced with surprises.
J&S Packaging accepts no liability as a result of displaying an incorrect price. We reserve the right to correct errors, even after an order has been placed. You as a customer can accept the order with the new price or, if desired, cancel your order.
FORCE MAJEURE
In the event of force majeure, we are not obliged to fulfill our obligations. In that case, we may either suspend our obligations for the duration of the force majeure or definitively terminate the agreement.
Force majeure is any circumstance beyond our will and control that prevents the fulfillment of our obligations in whole or in part. This includes, among other things, strikes, fire, business interruptions, energy failures, failures in a (telecommunications) network or connection or the communication systems used and/or the unavailability of our website at any time, non-delivery or late delivery by suppliers or other engaged third parties, etc.
Our website, logos, texts, photos, names, and in general all our communication are protected by intellectual property rights held either by us or by our suppliers or other entitled parties.
INTELLECTUAL PROPERTY
It is prohibited to use and/or make changes to the intellectual property rights as described in this article. For example, you may not copy or reproduce drawings, photos, names, texts, logos, color combinations, etc., without our prior and express written permission.
We naturally always hope that all our customers are 100% satisfied. If you should nevertheless have complaints about our goods or services, you can contact us via info@j-and-s-packaging.com. We make every effort to handle your complaint within 7 days.
COMPLAINTS PROCEDURE AND DISPUTES
All agreements we enter into with our customers, regardless of their place of residence, are exclusively governed by Belgian law, and in the event of disputes, only the competent Belgian courts have jurisdiction. If, for reasons of international law, another law should nevertheless apply, the Belgian Market Practices and Consumer Protection Act will be the primary reference for the interpretation of these general terms and conditions.
If you have a problem with products or services purchased online, you can resort to alternative dispute resolution via the site ec.europa.eu.